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The purpose of this study is to develop a framework that will provide the services marketing manager a systematic, holistic and transparent means of enhancing sustainability performance through the marketing function. We review the literature dealing with the confluence of services marketing and sustainability, identify gaps in current sustainability-services marketing literature and inductively develop a conceptual framework for Sustainability Services Marketing (SSM). We describe services marketing practice examples in order to uncover the implications of a sustainability focus for services marketing and illustrate how to operationalise the framework. The resulting framework, (i) ensures that sustainability is incorporated into the strategic services marketing planning process, (ii) adapts and expands the traditional concept of the services marketing mix, by adding Partnerships to the traditional mix elements, and (iii) cross-references services marketing mix decision-making with the triple bottom line to describe the marketing task in terms of a matrix rather than a mix. This permits sustainability benchmarking and planning across the triple bottom line, and across the range of activities the services marketing manager might be expected to manage in order to enhance sustainability performance. We shift services marketing management attention to a broader and more sustainability-responsible whole-of-business approach. This research provides timely and effective guidance for the services marketing manager seeking to enhance his or her business’s sustainability performance in a systematic, holistic, and transparent way.

The role of cities in the transformation of society is discussed. The growing importance of cities and their global networks undermine the nation state. This is a reversal of the development of the modern state which, over several centuries, increased its control over its territory and cities. Such changes have generated renewed interest in the Middle Ages. The relations between Medieval cities and territorial states were part of complex and shifting political arrangements, involving urban networks and overlapping claims to authority over territories. The general characteristics of prospective neomedieval political systems are discussed in more detail and applied to the regulatory challenges faced by neoliberalism and the transformation to a circular economy. The shift in the focus of neoliberal policy from the competitiveness of cities to that of metropolitan regions, with diverging urban and provincial interests hampers neomedievalist coordination. The cooperation between urban and provincial interests can however be realised in the transformation from a linear to a more circular economy, where metropolitan regions are well suited to accommodate the diverging aspects and forms of territorial regulation in a neomedievalist manner.

Most climate change messages depict a picture of the devastating effects that anthropogenic activities have on the environment, expecting to mobilise human action. Built on the daunting scientific evidence, these gloomy messages can potentially emotionally harm a young audience. By contrast, this study explores the impact of Autonomous Sensory Meridian Response (ASMR) as an innovative marketing technique to communicate positive climate change messages. This study investigates whether ASMR could be used to encourage pro-environmental behaviour and create social bonding among young people. An ASMR video and two series of interviews with high school students were conducted in Sydney, Australia. The results show that the participants are divided in their opinion about the effectiveness of ASMR. Although all see ASMR as a completely new world in marketing, some are of the opinion that it can influence positive climate change behaviours while others are reluctant to accept it as a way to encourage action. Given the vastness and urgency of the climate change agenda, this novel marketing technique can find its way in promoting pro-environmental behaviours by utilising positive messaging and influencing a section of the young population.

Urban and rural areas are the cradles of human development and civilization as all practical progress and feasible products have emerged from these places. Having a clear understanding of the sustainability of these areas, especially the progress of research in this field, is highly important. This study undertakes a comprehensive scientometric analysis to visualize and quantitatively measure the outcome of the scientific enterprise to construct sustainable urban and rural areas. The scientific productivity of recorded publications, their impacts, and their importance were systematically measured in diverse aspects by virtue of ten distinctive techniques. A critical assessment of the respected criteria for sustainable urban and rural areas is presented in order to further clarify its boundaries with other related topics, as well as providing a clear benchmark for future studies. After screening the search results between 1900 and 2018 on the Web of Science database, 7397 publications explicitly related to sustainable urban and rural areas were extracted and analyzed by the CiteSpace software via the relevant bibliometric indicators. The results of this study shed light on the trends and patterns, consisting of kernel research areas, countries, journals, institutions, and how these entities have been concatenated, inside the bibliographic records around sustainable urban and rural areas. The findings facilitate in identifying the barriers and weakness in the current sustainable urban and rural areas research, and consequently help in identifying auspicious directions for prospective investigations.

Bio-based businesses are often considered to be sustainable. However, they are also linked to sustainability challenges such as deforestation and soil erosion. Encouraged to exploit innovative solutions and enhance sustainability, organizations engaged in bio-based activities extensively explore collaboration possibilities with external partners. The objective of this paper is to integrate the available knowledge on sustainability of inter-organisational collaborations in bio-based businesses, while considering the three aspects of sustainability: environmental, economic, and social. We collected data from three academic sources—Web of Science, Scopus, and EconLit—and conducted a systematic literature review. The results show the importance of geographical proximity and complementarity in creating sustainability benefits such as reduced emissions, reduced waste, economic synergies, and socio-economic activities. Based on the findings, we have developed a framework that illustrates sustainability benefits and challenges. Interestingly, the studies emphasize sustainability benefits more in emerging than in industrialised economies, especially relating to the social aspects of sustainability. In conclusion, although the scholars have not discussed mitigation of several sustainability challenges in bio-based businesses, such as land use conflicts, they have found evidence of vital sustainability benefits, such as energy availability, lower emissions, improved socio-economic life, and poverty reduction, which are essential in emerging economies.

Sustainable interdisciplinarity focuses on human–nature relations and a multitude of contemporary overlapping research between society and the environment. A variety of disciplines have played a large part in better understanding sustainable development since its high-profile emergence approximately a quarter century ago. At present, the forefront of sustainability research is an array of methods, techniques, and growing knowledge-base that considers past, present, and future pathways. Specific multi-disciplinary concentrations within the scope of societal changes, urban landscape transformations, international environmental comparative studies as well as key theories and dynamics relating to sustainable performance are explored. Specializations in complex sustainability issues address international governance arrangements, rules, and organizations—both public and private—within the scope of four themes: sustainability, human geography, environment, and interdisciplinary societal studies. This book contains eleven thoroughly refereed contributions concerning pressing issues that interlink sustainable interdisciplinarity with the presented themes in respect of the human–nature interface.

This paper examines corporate social responsibility (CSR) practices among travel agents and tour operators within the Australia–China tourism supply chain. A sequential, exploratory mixed-methods approach was employed, combining key-informant interviews with a reduced form of discrete choice analysis—best-worst scaling. The findings highlight that while Australian and Chinese travel intermediaries differed significantly in terms of their preferences regarding the different CSR factors, they were unanimous in regard to their belief that commitment to CSR was critical to firm performance. The research also reports universal support for a partial-mediating relationship, suggesting that firm performance is enhanced by strong alignment in the CSR orientation of supply chain intermediaries. This finding reinforces the inter-dependent nature of tourism supply chains, emphasizing that firms and society can benefit from supply chain partners working more closely together.