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The operation of a building connects the building, its performance and its end-users. When a mismatch occurs between users' expectations and operations processes, then complaints can arise. The use of enhanced complaint handling processes is investigated to ascertain whether this can help diagnose performance problems. Two LEED Platinum-rated office buildings form the basis for a case study of the components that make up an enhanced complaint handling process. Some of the social dynamics of complaints in buildings are consequently discussed. It is found that an enhanced complaint handling approach could contribute to a form of ongoing commissioning that goes beyond primarily reactive or dismissive treatments of complaints. Le fonctionnement d'un immeuble etablit des rapports entre l'immeuble, ses performances et ses utilisateurs finaux. Lorsqu'un decalage se produit entre les attentes des utilisateurs et les processus d'exploitation, des plaintes peuvent alors s'elever. L'utilisation de processus ameliore...

Global wind resources greatly exceed current electricity demand and the levelized cost of energy from wind turbines has shown precipitous declines. Accordingly, the installed capacity of wind turbines grew at an annualized rate of about 14% during the last two decades and wind turbines now provide ~6–7% of the global electricity supply. This renewable electricity generation source is thus already playing a role in reducing greenhouse gas emissions from the energy sector. Here we document trends within the industry, examine projections of future installed capacity increases and compute the associated climate change mitigation potential at the global and regional levels. Key countries (the USA, UK and China) and regions (e.g., EU27) have developed ambitious plans to expand wind energy penetration as core aspects of their net-zero emissions strategies. The projected climate change mitigation from wind energy by 2100 ranges from 0.3–0.8 °C depending on the precise socio-economic pathway and wind energy expansion scenario followed. The rapid expansion of annual increments to wind energy installed capacity by approximately two times current rates can greatly delay the passing of the 2 °C warming threshold relative to pre-industrial levels. To achieve the required expansion of this cost-effective, low-carbon energy source, there is a need for electrification of the energy system and for expansion of manufacturing and installation capacity.

The psychology of sustainability in terms of sustainable development for work–family conflict (WFC) in organizations has become increasingly relevant in sustainable human resource management research, and the pursuit of sustainable creative performance is an important aspect of corporate sustainable development. Taking a regulatory focus perspective, this study integrates a moderated-mediation model to examine the relationship between work–family conflict and sustainable creative performance. Data were collected from 203 supervisor–subordinate dyads from two branches of a high-end manufacturing enterprise in Shanghai, China. The results reveal that work–family conflict has a positive effect on sustainable creative performance through job crafting, and the effect is stronger when individuals show higher promotion regulatory focus. We discuss the theoretical and practical implications of the study, along with potential future research directions.

Abstract The technology heterogeneity in the construction industry causes difficulties for an unbiased evaluation of safety performance. The non-parametric and two-hierarchy frontier data envelopment analysis (DEA) model was constructed according to the inputs and outputs of China’s provincial construction industry in 2017. Safety performance and its potential as well as undesirable output potential were analyzed from the aspect of technology gap and management efficiency. The results showed that the average safety performance in China's provincial construction industry was calculated to be 0.715, which was caused by technology gap and management efficiency. Northwest China has good performance in technology gap ratio and Central China performs well in management efficiency. Meanwhile, the strategies to improve safety performance in China's provincial construction industry were developed. In addition, potential of the safety technology gap and safety management efficiency took up 70.18% and 29.82% in terms of the undesirable output control. East, Central, South and Southwest China are the main areas needing to strengthen accident prevention practice. The findings can be used to help scholars understand the condition of safety performance in China's provincial construction industry, and provide guidelines to evaluate the performance in construction safety considering production technology heterogeneity.

We assessed the physical, chemical and toxicological characteristics of particulate emissions from four light-duty gasoline direct injection vehicles when operated over the LA92 driving cycle. Our results showed that particle mass and number emissions increased markedly during accelerations. For three of the four vehicles tested, particulate matter (PM) mass and particle number emissions were markedly higher during cold-start and the first few accelerations following the cold-start period than during the hot running and hot-start segments of the LA92 cycle. For one vehicle (which had the highest emissions overall) the hot-start and cold-start PM emissions were similar. Black carbon emissions were also much higher during the cold-start conditions, indicating severe fuel wetting leading to slow evaporation and pool burning, and subsequent soot formation. Particle number concentrations and black carbon emissions showed large reductions during the urban and hot-start phases of the test cycle. The oxidative potential of PM was quantified with both a chemical and a biological assay, and the gene expression impacts of the PM in a macrophage model with PCR (polymerase chain reaction) and ELISA (enzyme-linked immunosorbent assay) analyses. Inter- and intra-vehicle variability in oxidative potential per milligram of PM emitted was relatively low for both oxidative assays, suggesting that real-world emissions and exposure can be estimated with distance-normalized emission factors. The PCR response from signaling markers for oxidative stress (e.g., NOX1) was greater than from inflammatory, AhR (aryl hydrocarbon receptor), or MAPK (mitogen-activated protein kinase) signaling. Protein production associated with inflammation (tumor necrosis factor alpha-TNFα) and oxidative stress (HMOX-1) were quantified and displayed relatively high inter-vehicle variability, suggesting that these pathways may be activated by different PM components. Correlation of trace metal concentrations and oxidative potential suggests a role for small, insoluble particles in inducing oxidative stress.

A statement in this recently published paper makes a point that is largely at odds with the main point of the paper that is cited. Stating that higher air temperatures lead to greater evapotranspiration is an oversimplification; the true story is more complex. Although this is by no means central to the conclusions of the paper being commented on, we have demonstrated the danger in taking too literally the idea that air temperature determines potential evapotranspiration.

Abstract The Renewable energy power generation capacity has been rapidly increasing in China recently. Meanwhile, the contradiction between power supply and demand is becoming increasingly more prominent due to the intermittence of renewable energies. On the other hand, on the mitigation of carbon dioxide (CO2) emissions in China needs immediate attention. Power-to-Gas (PtG), a chemical energy storage technology, can convert surplus electricity into combustible gases. Subsurface energy storage can meet the requirements of long term storage with its large capacity. This paper provides a discussion of the entire PtG energy storage technology process and the current research progress. Based on the comparative study of different geological storage schemes for synthetic methane, their respective research progress and limitations are noted. In addition, a full investigation of the distribution and implementation of global PtG and CO2 capture and storage (CCS) demonstration projects is performed. Subsequently, the opportunities and challenges of the development of this technology in China are discussed based on techno-economic and ecological effects analysis. While PtG is expected to be a revolutionary technology that will replace traditional power systems, the main issues of site selection, energy efficiency and the economy still need to be adequately addressed. Additionally, based on the comprehensive discussion of the results of the analysis, power-to-gas and subsurface energy storage implementation strategies, as well as outlook in China are presented.

Abstract One characteristic of railway stations in China is that the entrance hall, ticket office, integrated waiting hall and auxiliary space are all concentrated in a large span of space, forming a unified whole space. However, the multi-function fusion in such a large space results in a series of acoustic problems, such as long reverberation time, high environmental noise and poor language articulation. Therefore, it is necessary to study the acoustic environment of railway stations in China. In this study, the sound field characteristics of the typical railway station are studied to reveal its law of sound propagation. Next, subjective evaluation and objective experiments are carried out to study the acoustic environment and comfort in the waiting hall. Finally, based on the comparative analysis of various influential factors, such as sound source and sound field, this paper advances some suggestions for the acoustical design of high-speed railway stations.