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This paper presents results of a case study in which a life cycle cost estimation tool has been developed and tested. Improving sustainability requires holistic information on the life cycle costs of the system. There is a need to increase the transparency of decision-making by informing customers about the costs of the solutions when taking into consideration the whole life cycle. This benefits both the supplier and the customer in forms of showing the total costs of the system and selecting the system with the lowest total costs.

Manufacturers need be proactive, innovative and operationally efficient to succeed in the current business environment. The transition toward sustainable manufacturing requires new approaches in the design, manufacture and use of products and services. These approaches need to take into account the network of stakeholders who influence and can be influenced by the sustainability of the product in the course of its life cycle. This paper presents results of a case study that used and tested methods and tools developed for creating a sustainable business model for a manufacturing company. The main research questions addressed here are: how to develop a sustainable business model; and how to explicitly illustrate to potential customers the life cycle costs of different solutions.

This paper presents a model for addressing sustainability governance in manufacturing networks. The model developed addresses sustainability governance within a manufacturing network as a process to guide the activities of all actors involved toward sustainable development and performance throughout the product life cycle. According to the model, there are three main tasks of sustainability governance: analysing, organising, and developing. These three main tasks are in accordance with company-level approaches but highlight the need for multilevel network governance.