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description Publicationkeyboard_double_arrow_right Part of book or chapter of book , Conference object , Article 2025 GermanyPublisher:Springer Nature Switzerland Authors: Heinz, Daniel; Hu, Mingli; Benz, Carina; Satzger, Gerhard;Creating and delivering products and services that promote sustainability is increasingly important in today’s economy. Novel services based on digital technologies and infrastructure can significantly contribute to sustainable development, as demonstrated by digitally enabled car-sharing services where increased asset utilization reduces production-related greenhouse gas emissions. However, there is still limited knowledge on how digital service innovation can purposefully be applied to promote sustainability. To address this gap, we conduct a systematic literature review and perform a qualitative inductive analysis of 50 articles on the impact of digital service innovation on social, environmental, and economic sustainability. We provide a comprehensive overview of real-world applications and identify five underlying mechanisms through which innovation with digital services can drive sustainable development. In doing so, we aim to pave the way to purposefully conceive, design, and implement digital services for sustainability.
KITopen (Karlsruhe I... arrow_drop_down KITopen (Karlsruhe Institute of Technologie)Article . 2023Data sources: Bielefeld Academic Search Engine (BASE)https://doi.org/10.1007/978-3-...Part of book or chapter of book . 2025 . Peer-reviewedLicense: Springer Nature TDMData sources: Crossrefadd ClaimPlease grant OpenAIRE to access and update your ORCID works.This Research product is the result of merged Research products in OpenAIRE.
You have already added works in your ORCID record related to the merged Research product.This Research product is the result of merged Research products in OpenAIRE.
You have already added works in your ORCID record related to the merged Research product.All Research productsarrow_drop_down <script type="text/javascript"> <!-- document.write('<div id="oa_widget"></div>'); document.write('<script type="text/javascript" src="https://beta.openaire.eu/index.php?option=com_openaire&view=widget&format=raw&projectId=10.1007/978-3-031-80125-9_10&type=result"></script>'); --> </script>
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more_vert KITopen (Karlsruhe I... arrow_drop_down KITopen (Karlsruhe Institute of Technologie)Article . 2023Data sources: Bielefeld Academic Search Engine (BASE)https://doi.org/10.1007/978-3-...Part of book or chapter of book . 2025 . Peer-reviewedLicense: Springer Nature TDMData sources: Crossrefadd ClaimPlease grant OpenAIRE to access and update your ORCID works.This Research product is the result of merged Research products in OpenAIRE.
You have already added works in your ORCID record related to the merged Research product.This Research product is the result of merged Research products in OpenAIRE.
You have already added works in your ORCID record related to the merged Research product.All Research productsarrow_drop_down <script type="text/javascript"> <!-- document.write('<div id="oa_widget"></div>'); document.write('<script type="text/javascript" src="https://beta.openaire.eu/index.php?option=com_openaire&view=widget&format=raw&projectId=10.1007/978-3-031-80125-9_10&type=result"></script>'); --> </script>
For further information contact us at helpdesk@openaire.eu
description Publicationkeyboard_double_arrow_right Part of book or chapter of book , Conference object , Article 2025 GermanyPublisher:Springer Nature Switzerland Authors: Heinz, Daniel; Hu, Mingli; Benz, Carina; Satzger, Gerhard;Creating and delivering products and services that promote sustainability is increasingly important in today’s economy. Novel services based on digital technologies and infrastructure can significantly contribute to sustainable development, as demonstrated by digitally enabled car-sharing services where increased asset utilization reduces production-related greenhouse gas emissions. However, there is still limited knowledge on how digital service innovation can purposefully be applied to promote sustainability. To address this gap, we conduct a systematic literature review and perform a qualitative inductive analysis of 50 articles on the impact of digital service innovation on social, environmental, and economic sustainability. We provide a comprehensive overview of real-world applications and identify five underlying mechanisms through which innovation with digital services can drive sustainable development. In doing so, we aim to pave the way to purposefully conceive, design, and implement digital services for sustainability.
KITopen (Karlsruhe I... arrow_drop_down KITopen (Karlsruhe Institute of Technologie)Article . 2023Data sources: Bielefeld Academic Search Engine (BASE)https://doi.org/10.1007/978-3-...Part of book or chapter of book . 2025 . Peer-reviewedLicense: Springer Nature TDMData sources: Crossrefadd ClaimPlease grant OpenAIRE to access and update your ORCID works.This Research product is the result of merged Research products in OpenAIRE.
You have already added works in your ORCID record related to the merged Research product.This Research product is the result of merged Research products in OpenAIRE.
You have already added works in your ORCID record related to the merged Research product.All Research productsarrow_drop_down <script type="text/javascript"> <!-- document.write('<div id="oa_widget"></div>'); document.write('<script type="text/javascript" src="https://beta.openaire.eu/index.php?option=com_openaire&view=widget&format=raw&projectId=10.1007/978-3-031-80125-9_10&type=result"></script>'); --> </script>
For further information contact us at helpdesk@openaire.euAccess RoutesGreen 0 citations 0 popularity Average influence Average impulse Average Powered by BIP!
more_vert KITopen (Karlsruhe I... arrow_drop_down KITopen (Karlsruhe Institute of Technologie)Article . 2023Data sources: Bielefeld Academic Search Engine (BASE)https://doi.org/10.1007/978-3-...Part of book or chapter of book . 2025 . Peer-reviewedLicense: Springer Nature TDMData sources: Crossrefadd ClaimPlease grant OpenAIRE to access and update your ORCID works.This Research product is the result of merged Research products in OpenAIRE.
You have already added works in your ORCID record related to the merged Research product.This Research product is the result of merged Research products in OpenAIRE.
You have already added works in your ORCID record related to the merged Research product.All Research productsarrow_drop_down <script type="text/javascript"> <!-- document.write('<div id="oa_widget"></div>'); document.write('<script type="text/javascript" src="https://beta.openaire.eu/index.php?option=com_openaire&view=widget&format=raw&projectId=10.1007/978-3-031-80125-9_10&type=result"></script>'); --> </script>
For further information contact us at helpdesk@openaire.eu