European Water utilities environment is embedded in a context dealing with global issues such as water scarcity and technical-economic issues such as infrastructure aging. Management of drinking water supply is facing key challenges partly related to traditional water meter, such as managing capital and operational costs; water loss (also known as non-revenue water) due to leaks and other system failures; and water scarcity/conservation. The core of the solution lies in the renewed access and use of accurate data that Smart Water Metering can provide to decrease operating costs, identify performance issues, improve customer service and better prioritize infrastructure investments. SMART.MET strongly paves the way to a more efficient management providing for example automatic reading of the household meters and billing, real time assessment of water balance for leak detection, identification of abnormal behaviors and awareness-raising, ability to identify user-meters defaults. However, the lack of common European standards and lack of “open technological platforms” combined to the high transaction cost on the demand side create a lock-in situation in the market and determine a situation of long-term dependency of water operators on technology providers. This determines high average operating costs for water operators and users, as well as collective inefficiency related to the multiplication of different proprietary solutions on the offer side. The objective of the proposal is thus to drive the development of new technologies to manage smart metering data collection and management, driven by a group of 7 water utilities through a joint Pre Commercial Procurement (PCP). They are supported by 6 expert organizations for assessing the technologies, implement the new procurement procedures and disseminate the outcomes of the project to other utilities and solutions suppliers. The duration of the project is 48 months.

Exposure of citizens to potential disasters has led to vulnerable societies that require risk reduction measures. Drinking water is one main source of risk when its safety and security is not ensured. aqua3S combines novel technologies in water safety and security, aiming to standardise existing sensor technologies complemented by state-of-the-art detection mechanisms. On the one hand sensor networks are deployed in water supply networks and sources, supported by complex sensors for enhanced detection; on the other hand sensor measurements are supported by videos from Unmanned Aerial Vehicles (UAVs), satellite images and social media observations from the citizens that report low-quality water in their area (e.g. by colorisation), creating also social awareness and an interactive knowledge transfer. Semantic representation and data fusion provides intelligent DSS alerts and messages to the public through first responders’ mediums. The proposed technical solution is designed to offer a very effective detection system, taking into account the cost of the aqua3S platform and targets at very high return over investment ratio. A strategy for the insertion of aqua3S solution into the market is designed towards the standardisation of the proposed technologies and the aqua3S secure platform.