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While the second wave of the Internet development was about social networks and social economy, the third wave of the Internet will be about Internet of Everything (data) and Knowledge. Through the new market of the knowledge management (KM) -TAM of € 175 billion ($140) and growing-, organizations are seeking to acquire or create potentially useful knowledge and to make it available to achieve maximum effective usage to positively influence organizational performance. 80 percent of CEOs who are investing heavily in artificial intelligence also publicly pledged to retain and retrain existing employees. ZAPIENS is an Artificial Intelligence unit that, using Natural Language Processing, trains people, identifies talent, delivers "people analytics" and makes the process of gathering and sharing knowledge seamless. What ZAPIENS is doing is beyond of the current state-of-the-art: we're testing the most advanced techniques and models in real-world data provided by our customers together with the symbolic representations of knowledge and qualitative feedback they give. We're entering in unexplored AI applications but the results we have today are very promising. We already have a fully functional version of our training and peer-to-peer sharing information tool (TRL 8). But in terms of technological innovation (linked to the AI), our stage of development is equal to TRL 7. ZAPIENS has been growing sales from incorporation at 3x in annual basis. For 2018 we expect € 1 million in revenue (half already secured), growing to € 24 million by 2021. This means that, three years after the inception of the H2020 phase-2, ZAPIENS will have an aggregate of € 35+ millions in revenue. ZAPIENS can be the market leader because is the first mover. We have the foundations to build a global game-changer company. Now, we need to speed-up our development and growth, that's why we're asking for the SME Instrument support.
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