The Erasmus+ International Credit Mobility (ICM) Project 2015-2-PT01-KA107-022252 which has now been completed, lasted 18 months and had a partnership between Universidade NOVA de Lisboa (NOVA) and the Higher Education Institutions (HEIs) from Albania (University of Tirana and European University of Tirana) and Bosnia & Herzegovina (University of Tuzla, University of Mostar, University of Sarajevo and University of Bihac). This project complements the previous one (2015-1-PT01-KA107-012873) in order to strengthen NOVA's sphere of influence and impact in the Balkan region with a greater number of partnerships and a bigger impact at the regional level. In addition to the cooperation with the Partner HEIs in the Balkan region, which is part of NOVA's internationalisation strategy, the project is totally in line with the European Union's policy guidelines, in particular the European Neighbourhood Policy (ENP), which emphasises the European integration of the Balkan countries. The cooperation with the Balkan region is a convergence of objectives of the EU and our Institution. Its purpose and objectives, that have been described previously in the application form, are common, and the results achieved have confirmed and reinforced these aims: students and staff (developing skills to increase employment opportunities by promoting a better link between Higher Education and the labor market; acquisition of soft skills); HEIs (higher visibility; transfer of knowledge; sharing of good practices; cooperation and implementation of new projects); at local, regional, European and international level (contributing to strengthen the knowledge-based economy and society; creating jobs; strengthening the EU's overall competitiveness; reinforcing the importance of linguistic and cultural diversity in Europe; promoting development in the Balkans region). Through this project, NOVA intends to keep fostering and improving the quality of student and staff mobility, to contribute to the success of the students and to improve the quality of the courses and teaching provided, as well as to intensify the cooperation between the Partner HEIs. 73 mobilities (15 SMS and 58 STA/STT) have been implemented with a different number of mobilities initially approved by the National Agency for Erasmus + (NA), which was 38. The number of the granted mobilities was almost doubled and all the fundings allocated were used. Although there were changes of flows in relation to the contract, all of them were reported with an addendum (when necessary) to the AN, and the changes have been approved. Regarding the SMS mobilities, the students' interest in studying at NOVA was especially noted. The trend towards the mobility of studies was: incoming, 1st cycle, and especially in the area of communication technologies. Although the greatest interest was in this area, there were also some mobilities in the areas of social sciences and law. According to the statistics, 100% of the total SMS participants are satisfied or very satisfied with the experience. In the staff mobilities, a greater interest in the mobility for training purposes was evident. Although the incoming ones were in greater numbers (36), the excellent number of outgoing mobilities (22) is remarkable. The great majority of mobilities took place at the level of international relations, namely between the offices of NOVA and the Partner Universities (PU). The main objectives of these mobilities were to monitor the project and obtain PU feedback, as well as participation in Staff Weeks, dissemination of new Erasmus + opportunities and the analysis of future cooperation possibilities. The staff mobilities are also an opportunity for personal and professional growing. According to the European University of Tirana (EUT), “This mobility project is highly relevant to the internationalisation strategy of the European University of Tirana (EUT): the fields of study for this mobility project (…) are of high interest and relevance to the curricula development of EUT; the project fits perfectly with the EUT attempts to encourage and support staff and student mobility in the region and EU; it offers the possibility to improve the university’s practices for internationalisation, networking and partnership development.”NOVA's participation in Erasmus mobility programs is in line with its internationalisation strategy: use of English as teaching language; teaching and exposure to the Portuguese language and culture for foreign students; exposure of students to different cultures. The participation of students and staff in Erasmus+ mobility programs promotes a permanent and continuous improvement in the quality of teaching, learning and research, for the development of future cooperation projects and the alignment with European values and community identity.