This was an innovative Erasmus+ Youth project developed to address the need for a youth work response to the refugee and migration crisis in Europe. The project’s main activity, a residential training course for youth workers, aimed to develop youth worker competencies and enhance youth involvement for a positive resolution to the refugee crisis, mainly using the IOM/UNHCR Not Just Numbers Manual. The project was a direct reflection of the interests and needs of young people in partner countries and organisations across European countries affected by the refugee crisis. As over the last 4 years, the Middle East and Europe have been affected by wars, revolutions, armed conflict and tensions between societies and communities. Youth workers in all countries need to work jointly to respond to the new challenges in the spirit of dialogue and co-operation. The IOM Not Just Numbers Manual (developed with UNHCR) provide a good platform for this. The course brought together 28 participants from organisations in seven countries. All participants were selected by partner organisations on the basis of their experience and motivation to engage in migration and refugee issues through youth work. The project’s overall educational objective was to develop participants’ youth work competences. Specific objectives include: - To train participants in the use of Not Just Numbers Manual - To reflect on realities of refugees and migrants in partner countries and the impact of the refugee crisis on young people - To develop campaign activities on the theme of migration and asylum countering xenophobia, radicalisation, Islamophobia and intolerance - To work on joint future projects addressing the refugee and migration crisisWorking methods: IOM campaign materials, IOM/UNHCR Not Just Numbers Manual, complemented by non-formal learning methods including storytelling, small group work, energizers, ice-breakers, team-building and intercultural learning activities, trainer inputs, multimedia presentations, group discussions and presentations. Project outcomes were: increased skills, raised awareness, exchange of expertise and good practice among youth workers; increased number and quality of projects on migration and refugee issues.