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E-Scooter Sustainability – A Clash of Needs, Perspectives, and Experiences

Authors: Maria Kjærup; Mikael B. Skov; Niels van Berkel;

E-Scooter Sustainability – A Clash of Needs, Perspectives, and Experiences

Abstract

Electric stand-up scooters (e-scooters) are introduced in several cities worldwide, providing new means for people to travel around the city. While praised for their flexibility, e-scooters are also met with negative sentiments due to fatal accidents and chaotic parking. In this paper, we seek to understand the mobility of shared e-scooters and point to gaps in the user interaction between the digital and physical world. We carried out three data collections, including interviews, in situ observation, analysis of news media coverage. Our findings illustrate integration with alternate modes of transportation in urban context, and how technologies facilitate or hinder (micro-) mobility. We found that users of e-scooters primarily view these devices as an alternative to walking rather than other transportation forms. Additionally, we found that users’ and non-users’ needs, perspectives and experiences of e-scooters clash, in particular with regard to perceptions of sustainability. Based on these findings, we present three relevant perspectives of sustainability, extending the ongoing debate of sustainable HCI research. We contribute with an empirically supported understanding of the perception of mobility and sustainability for e-scooters in a Scandinavian urban context.

Country
Denmark
Keywords

Mobility, Sustainability, E-scooters, Transportation, [INFO] Computer Science [cs]

  • BIP!
    Impact byBIP!
    citations
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    9
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Top 10%
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Top 10%
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citations
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
9
Top 10%
Average
Top 10%
Green