Abstract Identifying the impacts of occupants on building energy consumption has become an important issue in recent years. This is due to the interrelationship of influencing factors such as urban climate, building characteristics, occupant behavior, and building services and operation, which makes it challenging to identify the role of occupants in energy consumption. The research problem in this study lies in the fact that the occupants of a building may not be cautious regarding energy savings, and there exists no ground to assess their energy consumption behavior. One solution is the development of a systematic comparison procedure between similar buildings. This paper introduces a new procedure for comparison between occupants of several buildings to show the rank of each building among others and suggest occupants on reducing their energy consumption and improving their rank. The proposed framework is developed based on multiple data-mining methods, including clustering, association rules mining, and neural networks. The proposed methodology is composed of two levels. The first considers the amount of energy usage by occupants after filtering effects unrelated to the occupant behavior. The second ranks the buildings in terms of achieved and potential savings during the time under investigation. To demonstrate the application, the methodology was applied on a set of monitored residential buildings in Japan. Results suggest that the proposed method enhances the evaluation of buildings’ energy-saving potential by revealing the occupants’ contribution. It also provides diverse and prioritized strategies to help occupants manage their energy consumption by revealing the building energy end-use patterns.