Abstract Citizen support for climate policies is typically seen as an important criterion in climate policy making. Some studies of climate policy support assume that a significant number of citizens need to be aware of the policies in question and able to provide informed opinions. In this study, we probe this assumption using a web-based survey of residents of the Canadian province of British Columbia (n = 475) by assessing: (1) citizen awareness and knowledge of climate policies, (2) citizen support for different climate policies, (3) the relationship between citizen knowledge and policy support, and (4) the effect of information provision on policy support. Our main finding is that most survey respondents are not aware of any of British Columbia's climate policies, and have little understanding of the potential effect of these on reducing greenhouse gas emissions. Once they are made aware of different types of climate policies, respondents are more likely to express support for regulations, such as the zero-emissions electricity standard and energy efficiency regulations, and less likely to support a carbon tax. Statistical analysis indicates that citizen knowledge of policy is not associated with higher policy support. Furthermore, providing information on likely policy effectiveness to our survey respondents did not translate into higher support, suggesting that widespread knowledge and well-informed citizen support are not necessarily required for implementation of effective climate policies.