Abstract Natural resources exist independent of human intervention. Although these interventions can and do affect the balance between ecological and biological diversity conditions these resources support, and their use to promote economic development. Currently, the unsustainable use of these resources threatens this balance, calling for more sustainable patterns of natural resource use and conservation. The primary responsibility for ensuring the proper balance lies with governments, leading to various policies and programs to preserve natural resources. The ultimate goal is to make the masses aware of natural assets’ importance and encourage their sustainable use. To successfully implement, however, these government practices require public communication and participation, and the full consideration of public opinion at various levels of governance. A predictive analytics framework is proposed for understanding public opinion on government policies to improve sustainable water governance. An integrated policy initiative to balance water resources use and conservation launched by the Indian government served as a test case for applying the framework in an attempt to accurately classify the opinion polarity related to the policy. The conventional feature extraction is applied to pre-processed datasets to extract the relevant features. Subsequently, swarm-based feature selection is applied to filter out optimal features. Lastly, opinion mining and textual analysis are performed to determine the most relevant water management factors that need immediate attention. The proposed framework serves as a policy evaluation strategy in the water management domain. The paper closes with a discussion of the general applicability of the proposed framework.