The development of the modern technologies for passenger transportation and the integration of rail routes with other modes of transport using logistics contributes to the increasing of the mobility of the people and the increasing of the economic efficiency in general. The market of the passenger transportation by rail on the North Caucasian railway is analyzed. Multimodal passenger transportation is one of the most effective tools for increasing the mobility of the people. Social factors are determined, the fundamental idea of the organizing of the multimodal passenger transportation using a mobile application is proposed, this allows to determine the optimal route for a passenger to travel to all specified points. Using research methods within the framework of a comparative and logical analysis, variants of digitalization of the multimodal passenger transportation services by the world's leading railway operators are considered. As a result, it was detected that a promising direction of multimodal transportation is the combination of the train routes not only with the regional bus routes, but also with the integration of the urban transport through the digitalization of services and the development of the customer services. The organization of the passenger service in multimodal transportations at transport hubs and options for a convenient and rational orientation of movement for passengers are considered.