Abstract In this study, a new correlation for determination of effective diffusion/dispersion coefficients in the vapor extraction of heavy oil/bitumen (VAPEX) is introduced. This model takes into account the solvent concentration as well as the drainage height and permeability dependency of these coefficients. The concentration dependency in this model stems from the mixture viscosity changes, while the height dependency appears directly in the correlation. The correlation was obtained using the experimental results of the VAPEX experiments that were conducted with physical models of varying sizes and different permeability sand-packs. Estimation of a proper mass transfer coefficient has been a challenging issue for the analytical and numerical simulation of the VAPEX and other similar processes. Incorporating the effect of drainage height on dispersion with a concentration-dependent diffusivity model enables one to estimate the dispersion coefficient values involved in this process.