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Journal of Advanced Transportation
Article . 2024 . Peer-reviewed
License: CC BY
Data sources: Crossref
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Factors Affecting Consumer’s Intention to Use Electric Vehicles: Mediating Role of Awareness and Knowledge

Authors: Shantanu Gupta; Rohit Bansal; Neha Bankoti; Sanjay Kumar Kar; Saroj Kumar Mishra; Palvinder Kaur; Sidharth Harichandan;

Factors Affecting Consumer’s Intention to Use Electric Vehicles: Mediating Role of Awareness and Knowledge

Abstract

This paper explores the role of environmental consequences, perceived barriers, policy interventions, public opinions, and knowledge and awareness in using electric vehicles (EVs). We collected 506 responses about their intention to use the EVs to develop our hypothesis. This study uses knowledge and awareness of the EVs as mediating variables towards adopting the EVs and consumers’ residences as moderating variables. It also introduces several control variables in this proposed research model to measure the effect on the intention to use the EVs. In this research study, we test the importance‐performance map analysis and check Cohen’s f2 to identify a better output. The measurement and structural equation modelling results show that the environmental consequences are a stronger predictor of intention and policy interventions. The findings suggest that government policies can also have an attractive position in the EV segment. In addition, knowledge and awareness mediate the adoption of the EVs. Perceived barriers do not influence consumers to use an EV in India. We test the moderating role of residence with our construct and find a partial moderation role with policy intervention and public opinion. We introduce three self‐created constructs, i.e., intention to use, knowledge, and public opinion. Public opinion for the EVs supports consumers’ intention to use, and knowledge also plays a significant role in using EVs. These newly added constructs will be essential to manufacturers and policymakers while promoting EVs. Also, environmental consequences and policy interventions emerge as significant factors of user behaviour. The paper highlights the critical predictors of consumers’ intention to use the EVs. Thus, it helps society, policymakers, and managers formulate and implement schemes to boost EV purchasing.

Keywords

Transportation engineering, TA1001-1280, Transportation and communications, HE1-9990

  • BIP!
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    citations
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    7
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Top 10%
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citations
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
7
Average
Average
Top 10%
gold