Good Urban Governance through ICT
Good Urban Governance through ICT
Africa is currently experiencing the world's fastest urbanization rate at 3.5 percent annually-placing increasing pressure on resource-constrained local governments to maintain and improve livability standards of their cities. But simultaneously, an 'Information and Communication Technologies' (ICT) revolution has swept across the continent-as evidenced by vastly improved telecommunications and internet infrastructure, leapfrogging mobile communications penetration rates, and emergence of a successful homegrown IT applications industry. This report aims to: 1) synthesize the role currently played by ICT towards improved governance, management and accountability of urban service providers in Africa as well as other regions, 2) explore current ICT initiatives that are relevant to the World Bank's thematic concerns, 3) reconcile existing deficiencies/barriers towards potential for replication, and 4) develop a roadmap to render easy strategy implementation by project teams. Section one outlines evolving trends in urban governance and presents ICT as a potential tool in the environment of modern governance. Section two discusses the role of ICT in some of the Bank's core areas of urban focus, namely: local governance and economic development; intergovernmental fiscal relations and municipal finance; urban poverty and slum upgrading; urban planning, land and housing; urban environment and climate change; and water and sanitation service delivery. An analysis of fundamental ICT methodologies employed is discussed in section three. Section four, in conclusion, suggests an action-plan for enhancing ICT initiatives as a component of the Bank's lending activities.
- World Bank United States
- World Bank United States
GPS, CAPABILITY, DATA SECURITY, ELECTRONIC SUBMISSION, E-GOVERNMENT SYSTEMS, TRANSPORTATION NETWORKS, POLICY MAKERS, EMISSIONS, INFORMATION TECHNOLOGY, UNEMPLOYMENT, INVENTORY CONTROL, ELECTRONIC FUND, MIDDLEMEN, WATER POLLUTION, COMPETITIVENESS, REGULATORY ENVIRONMENT, INDUSTRIAL DEVELOPMENT, SERVICE PROVIDERS, PCS, QUERY, ENVIRONMENTAL INFORMATION, FRAUD, SOCIAL SERVICES, GOVERNMENT WEB SITE, INFORMATION FLOWS, HARDWARE, G2B, QUALITY STANDARDS, DIGITAL DIVIDE, INFORMATION SYSTEMS, RESOURCE CONSERVATION, TIMELY ACCESS, ELECTRONIC SERVICES, SILICON, MENU, ID, BUDGET ALLOCATION, INFORMATION SYSTEM, BUSINESS CENTERS, ENVIRONMENTAL, COMMUNICATION TECHNOLOGIES, COST SAVINGS, ENVIRONMENTAL ISSUES, ONLINE DISCUSSION, ECONOMIC CONDITIONS, CAPABILITIES, SUSTAINABLE DEVELOPMENT, FINANCIAL SERVICES, ELECTRONIC DOCUMENT, CALL CENTERS, TELECOMMUNICATIONS INFRASTRUCTURE, COORDINATION MECHANISMS, PENETRATION RATES, INTEGRITY OF DATA, CENTRAL SERVER, ONLINE NETWORKING, CLIMATE CHANGE, MOBILE TELEPHONES, CHART OF ACCOUNTS, CONTROL SYSTEM, E-CITIZEN, BUSINESS ENVIRONMENT, DIGITAL CAMERAS, ENERGY CONSUMPTION, RESULT, RESOURCE USE, COST CONTROL, ACCESS TO INFORMATION, INFORMATION DATABASES, REGULATORY FRAMEWORK, WEB, ECONOMIC ACTIVITIES, TELECOMMUNICATIONS, BUSINESS INDICATORS, AUTHENTICATION, CERTIFICATES, PROCESS INFORMATION, AUTOMATION, MOBILE PHONE, BUSINESS TRANSACTIONS, GOVERNMENT CONTRACTS, GLOBAL MARKETS, FINANCIAL RESOURCES, PAYMENT OF TAXES, GOVERNMENT SERVICES, CALL CENTRE, LABOR MARKETS, INSTALLATION, ADVERTISEMENTS, RESULTS, 303, COMPUTER SCIENCE, LEGAL ENVIRONMENT, BUSINESSES, ONLINE PAYMENTS, INFRASTRUCTURE DEVELOPMENT, POLLUTION LEVELS, SUPPLY NETWORKS, INFORMATION TECHNOLOGIES, NEW TECHNOLOGIES, SUPPLY CHAIN MANAGEMENT, FINANCIAL MANAGEMENT SYSTEMS, E-PROCUREMENT, TRANSACTION, OFFICE OPERATIONS, MARKET ACCESS, GOVERNMENT-TO-BUSINESS, RELIABLE ACCESS, TAX RATES, ELECTRONIC DATA, INVENTORY, ONLINE NEWSLETTER, ECONOMIC GROWTH, MAINTENANCE OF SYSTEMS, CREDIT CARDS, TRANSACTION COSTS, ELECTRONIC PAYMENT, MARKET OPPORTUNITIES, LAND USE, REGULATORY ENVIRONMENTS, POPULATION GROWTH, COMPUTERS, SITES, PRODUCTIVITY, RESOURCE ALLOCATION, FINANCIAL TRANSACTIONS, DIGITAL CAMERA, CONSUMER PARTICIPATION, DATA TRANSMISSION, OPERATIONAL EFFICIENCY, CONFIDENTIALITY, CONFIDENTIAL INFORMATION, RELIABILITY, TURNAROUND TIMES, BROADCASTS, E-MAIL, CAPACITY-BUILDING, 330, PAYMENT SYSTEMS, MULTIMEDIA, MOBILE TELEPHONY, COMMERCIAL ACTIVITIES, NUMBER OF USERS, MONITORING MECHANISMS, REGULATORY FRAMEWORKS, TAX REVENUE, MOBILE PHONES, POLLUTION, STREAMS, COMPETITIVE ADVANTAGES, ADOPTION OF INFORMATION, PAPERLESS OFFICE, E-GOVERNANCE, TELECOMMUNICATIONS NETWORKS, EGOVERNANCE, MOBILE TELEPHONE, EGOVERNMENT, MOBILE COMMUNICATIONS, E-GOVERNMENT, MOBILE APPLICATION, ENVIRONMENTAL MANAGEMENT, WEALTH CREATION, MARKETING, ECONOMIC DEVELOPMENT, ENVIRONMENTS, FINANCIAL MANAGEMENT, TELEPHONE, DISTRIBUTION SYSTEM, EFFECTIVE DEMAND, WIRELESS TELEPHONY, ECONOMIC ACTIVITY, BARCODE, ELECTRICITY, EMAILS, TELEPHONE SERVICES, ACTION PLAN, DOMAIN, CONNECTIVITY, BROADBAND CONNECTIVITY, BLOG, SATELLITE, SOCIAL SERVICE, BROADBAND, BUSINESS SERVICES, COMPUTER NETWORK, ELECTRONIC TOOLS, USES, USER, SECURE TRANSACTIONS, ECONOMIC IMPACT, ACCESS TO SERVICES, CHAMBERS OF COMMERCE, BEST PRACTICES, DIGITAL BUSINESS, SUPPLY CHAIN, CELL-PHONES, PRIVATE SECTOR, PUBLIC PARTICIPATION, PROCUREMENTS, E-SERVICES, EXPENDITURES, INTRANET, COMMERCIAL BANKS, SENIOR CITIZEN, LIMITED ACCESS, MATERIAL, MOBILE SERVICES, FLOW CHART, ENVIRONMENTAL PROBLEMS, ONLINE PAYMENT, RADIO, FAXES, TELECOM, ADVERTISEMENT, BROWSERS, NATURAL RESOURCES, CAPACITY BUILDING, KNOWLEDGE PRODUCT, QUERIES, ICT, REGISTRY, DEFORESTATION, ESERVICES, URBAN DEVELOPMENT, PRIVATE PARTNERSHIP, HUMAN RESOURCE, PAYMENT OF TAX
GPS, CAPABILITY, DATA SECURITY, ELECTRONIC SUBMISSION, E-GOVERNMENT SYSTEMS, TRANSPORTATION NETWORKS, POLICY MAKERS, EMISSIONS, INFORMATION TECHNOLOGY, UNEMPLOYMENT, INVENTORY CONTROL, ELECTRONIC FUND, MIDDLEMEN, WATER POLLUTION, COMPETITIVENESS, REGULATORY ENVIRONMENT, INDUSTRIAL DEVELOPMENT, SERVICE PROVIDERS, PCS, QUERY, ENVIRONMENTAL INFORMATION, FRAUD, SOCIAL SERVICES, GOVERNMENT WEB SITE, INFORMATION FLOWS, HARDWARE, G2B, QUALITY STANDARDS, DIGITAL DIVIDE, INFORMATION SYSTEMS, RESOURCE CONSERVATION, TIMELY ACCESS, ELECTRONIC SERVICES, SILICON, MENU, ID, BUDGET ALLOCATION, INFORMATION SYSTEM, BUSINESS CENTERS, ENVIRONMENTAL, COMMUNICATION TECHNOLOGIES, COST SAVINGS, ENVIRONMENTAL ISSUES, ONLINE DISCUSSION, ECONOMIC CONDITIONS, CAPABILITIES, SUSTAINABLE DEVELOPMENT, FINANCIAL SERVICES, ELECTRONIC DOCUMENT, CALL CENTERS, TELECOMMUNICATIONS INFRASTRUCTURE, COORDINATION MECHANISMS, PENETRATION RATES, INTEGRITY OF DATA, CENTRAL SERVER, ONLINE NETWORKING, CLIMATE CHANGE, MOBILE TELEPHONES, CHART OF ACCOUNTS, CONTROL SYSTEM, E-CITIZEN, BUSINESS ENVIRONMENT, DIGITAL CAMERAS, ENERGY CONSUMPTION, RESULT, RESOURCE USE, COST CONTROL, ACCESS TO INFORMATION, INFORMATION DATABASES, REGULATORY FRAMEWORK, WEB, ECONOMIC ACTIVITIES, TELECOMMUNICATIONS, BUSINESS INDICATORS, AUTHENTICATION, CERTIFICATES, PROCESS INFORMATION, AUTOMATION, MOBILE PHONE, BUSINESS TRANSACTIONS, GOVERNMENT CONTRACTS, GLOBAL MARKETS, FINANCIAL RESOURCES, PAYMENT OF TAXES, GOVERNMENT SERVICES, CALL CENTRE, LABOR MARKETS, INSTALLATION, ADVERTISEMENTS, RESULTS, 303, COMPUTER SCIENCE, LEGAL ENVIRONMENT, BUSINESSES, ONLINE PAYMENTS, INFRASTRUCTURE DEVELOPMENT, POLLUTION LEVELS, SUPPLY NETWORKS, INFORMATION TECHNOLOGIES, NEW TECHNOLOGIES, SUPPLY CHAIN MANAGEMENT, FINANCIAL MANAGEMENT SYSTEMS, E-PROCUREMENT, TRANSACTION, OFFICE OPERATIONS, MARKET ACCESS, GOVERNMENT-TO-BUSINESS, RELIABLE ACCESS, TAX RATES, ELECTRONIC DATA, INVENTORY, ONLINE NEWSLETTER, ECONOMIC GROWTH, MAINTENANCE OF SYSTEMS, CREDIT CARDS, TRANSACTION COSTS, ELECTRONIC PAYMENT, MARKET OPPORTUNITIES, LAND USE, REGULATORY ENVIRONMENTS, POPULATION GROWTH, COMPUTERS, SITES, PRODUCTIVITY, RESOURCE ALLOCATION, FINANCIAL TRANSACTIONS, DIGITAL CAMERA, CONSUMER PARTICIPATION, DATA TRANSMISSION, OPERATIONAL EFFICIENCY, CONFIDENTIALITY, CONFIDENTIAL INFORMATION, RELIABILITY, TURNAROUND TIMES, BROADCASTS, E-MAIL, CAPACITY-BUILDING, 330, PAYMENT SYSTEMS, MULTIMEDIA, MOBILE TELEPHONY, COMMERCIAL ACTIVITIES, NUMBER OF USERS, MONITORING MECHANISMS, REGULATORY FRAMEWORKS, TAX REVENUE, MOBILE PHONES, POLLUTION, STREAMS, COMPETITIVE ADVANTAGES, ADOPTION OF INFORMATION, PAPERLESS OFFICE, E-GOVERNANCE, TELECOMMUNICATIONS NETWORKS, EGOVERNANCE, MOBILE TELEPHONE, EGOVERNMENT, MOBILE COMMUNICATIONS, E-GOVERNMENT, MOBILE APPLICATION, ENVIRONMENTAL MANAGEMENT, WEALTH CREATION, MARKETING, ECONOMIC DEVELOPMENT, ENVIRONMENTS, FINANCIAL MANAGEMENT, TELEPHONE, DISTRIBUTION SYSTEM, EFFECTIVE DEMAND, WIRELESS TELEPHONY, ECONOMIC ACTIVITY, BARCODE, ELECTRICITY, EMAILS, TELEPHONE SERVICES, ACTION PLAN, DOMAIN, CONNECTIVITY, BROADBAND CONNECTIVITY, BLOG, SATELLITE, SOCIAL SERVICE, BROADBAND, BUSINESS SERVICES, COMPUTER NETWORK, ELECTRONIC TOOLS, USES, USER, SECURE TRANSACTIONS, ECONOMIC IMPACT, ACCESS TO SERVICES, CHAMBERS OF COMMERCE, BEST PRACTICES, DIGITAL BUSINESS, SUPPLY CHAIN, CELL-PHONES, PRIVATE SECTOR, PUBLIC PARTICIPATION, PROCUREMENTS, E-SERVICES, EXPENDITURES, INTRANET, COMMERCIAL BANKS, SENIOR CITIZEN, LIMITED ACCESS, MATERIAL, MOBILE SERVICES, FLOW CHART, ENVIRONMENTAL PROBLEMS, ONLINE PAYMENT, RADIO, FAXES, TELECOM, ADVERTISEMENT, BROWSERS, NATURAL RESOURCES, CAPACITY BUILDING, KNOWLEDGE PRODUCT, QUERIES, ICT, REGISTRY, DEFORESTATION, ESERVICES, URBAN DEVELOPMENT, PRIVATE PARTNERSHIP, HUMAN RESOURCE, PAYMENT OF TAX
