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Gamification as an Improvement Tool for HR Management in the Energy Industry—A Case Study of the Ukrainian Market

Authors: Alla Polyanska; Maksym Andriiovych; Natalia Generowicz; Joanna Kulczycka; Vladyslav Psyuk;

Gamification as an Improvement Tool for HR Management in the Energy Industry—A Case Study of the Ukrainian Market

Abstract

Today, the energy sector requires special attention, and the widespread introduction of digital technologies, including gamification, allows key problems related to the energy policies of the European Union to be solved. The literature analysis presented here discusses the use of gamification among home energy production customers. However, there is a lack of analysis on the use of this tool in the management of energy sector companies. When considering the advantages of gamification elements in the training process, there was mention of this tool potentially being able to be used in HR management to realize the EU’s energy goals. The relevance of the topic has been explored in international studies that have shown that gamification increases employee productivity and motivation. In the article, the directions of gamification in the practices of Ukrainian organizations are investigated. The main principles of effective gamification implementation in HR management, at energy enterprises in particular, are highlighted. A survey on gamification perception by Ukrainians from educational and related areas has been organized and analyzed. The survey results are supplemented by the results of the digitalization state analysis conducted for energy companies, which represent an important foundation for the implementation of gamification into practice. The prototype of a simulation model in which a solar panel must be connected to a controller is worked out as an example of the element usage incurred by gamification in the learning and training process, both in enterprise and in university activity. The present research underlines the importance of an interdisciplinary approach in gamification utilization, as it allows the skill-gaining processes in managerial and technical fields to be combined. The main advantages of gamification in HR management in enterprises are described by impact categories, such as staff appraisal, motivation, and corporate culture and internal communications. The use of gamification in companies in the energy sector is expected to contribute to the support of energy policy, as well as to the efficient integration of Ukrainian energy companies into the EU energy market.

Keywords

energy companies, Technology, energy management, T, gamification, energy industry, digital instruments, HR management, energy companies; energy industry; energy management; digital instruments; HR management; gamification; energy policy; simulation model; employee; social networking

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    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    8
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Top 10%
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Top 10%
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citations
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
8
Top 10%
Average
Top 10%
gold