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Emotional Status and Productivity: Evidence from the Special Economic Zone in Laos

Authors: Yoshihiko Kadoya; Mostafa Saidur Rahim Khan; Somtip Watanapongvanich; Punjapol Binnagan;

Emotional Status and Productivity: Evidence from the Special Economic Zone in Laos

Abstract

Employee productivity is a well-studied area, which has been explained in various dimensions. However, there is insufficient research on how workers’ on-job emotional status relates to productivity. This study examined the relationship between workers’ emotional states and productivity by assessing on-job emotionality recorded using a specially designed wearable biometric device. The experiment was conducted at KP Beau Lao Co. Ltd., a Japanese plastic toys and cosmetic products company in Savannakhet province in Southwestern Laos. Participants were 15 plastic toy painters. Mental status, daily output, and other issues were recorded for three consecutive working days. Using random effects panel regression models, we examined how productivity, operationalized as the log of daily output, was related to workers’ emotional states, including the amount of time workers reported being happy, angry, relaxed, and sad. We controlled for conversation time, heart rate, and other demographic features. The results revealed that happiness, and no other emotional state, was significantly and positively related to productivity. Such findings suggested that workers’ emotional states must be addressed as part of an organization’s operational strategy to ensure higher productivity.

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Keywords

productivity, Environmental effects of industries and plants, TJ807-830, japan, TD194-195, Renewable energy sources, Environmental sciences, wearable biometric device, Japan, heart rate, GE1-350, emotional status, conversation time

  • BIP!
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    citations
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    18
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Top 10%
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Top 10%
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Top 10%
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citations
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
18
Top 10%
Top 10%
Top 10%
gold
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