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Apocalypse Now or Overreaction to Coronavirus: The Global Cruise Tourism Industry Crisis

descriptionPublicationkeyboard_double_arrow_right Article , Journal 27 Aug 2020Publisher:MDPI AGJournal:Sustainability, volume 12, page 6,968 (eissn: 2071-1050,

Authors: Aleksandar Radic; Rob Law; Michael Lück; Haesang Kang; Antonio Ariza-Montes; Juan M. Arjona-Fuentes; Heesup Han;

doi: 10.3390/su12176968

Apocalypse Now or Overreaction to Coronavirus: The Global Cruise Tourism Industry Crisis

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Abstract

The current COVID-19 cruise tourism crisis has evolved to epic proportions and placed some of the cruise lines on the verge of bankruptcy. This research aimed to gain a deeper understanding of the crisis. Using an inductive qualitative approach, interviews were conducted with eight frequent cruisers who were at home and eight cruise ship employees who were employed by various cruise companies and who were working on cruise ships during the COVID-19 cruise tourism crisis. The findings revealed a systematic failure within the cruise industry management to understand the COVID-19 pandemic. Results of this study highlight the importance of health-related perceived risks on the nature and impact of the COVID-19 cruise tourism crisis. This study supports the overall theory of cruise tourism and crisis management by extending the chaos theory and its principals on the COVID-19 cruise tourism crisis. The managerial implications for cruise lines are outlined.

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Keywords

Environmental effects of industries and plants, cruise tourism crisis, Crisis management, TJ807-830, Qualitative methods, TD194-195, Renewable energy sources, Environmental sciences, Coronavirus disease 2019 (COVID-19), coronavirus disease 2019 (COVID-19), GE1-350, Cruise tourism crisis, crisis management, qualitative methods

Impact byBIP!

	citations This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).	59
	popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.	Top 1%
	influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).	Top 10%
	impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.	Top 1%