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Being Out of the Loop: Workplace Deviance as a Mediator of the Impact of Impression Management on Workplace Exclusion

doi: 10.3390/su14021004
handle: 1854/LU-8742060
This study investigates the extending negative effects of impression management (IM) on organizational outcomes in the nursing context. Specifically, this study aims to understand the impact of IM on workplace exclusion through workplace deviance. The data came from 277 head nurses (nurses in leadership positions) in elderly care homes in Belgium. Structured paper-and-pencil questionnaires were administered on site in the respondents’ workplaces. In the findings of the current research, IM is positively related to workplace exclusion and the relationship is mediated by workplace deviance. Although, initially, IM is performed by the actors as a natural behavior to maintain their image, at some point, the actors can become fatigued with maintaining their image. Under ego depletion theory, the exhausted IM actors will be highly experienced in deviance or bad performance. Furthermore, consistent with social information processing theory and a correlation study between employees’ poor performance and workplace exclusion, the IM actors who fail to deliver good performance or behavior following their like-based rewards may be subject to social exclusion in their workplace.
- Department of Management, Faculty of Economics and Business, Universitas Surabaya Indonesia
- Department of Management, Faculty of Economics and Business, Universitas Surabaya Indonesia
- Mulawarman University Indonesia
- Department of Management, Faculty of Economics and Business, Diponegoro University Indonesia
- Ghent University Belgium
impression management, social information processing theory, Social Sciences, TJ807-830, OSTRACISM, impression management; workplace deviance; workplace exclusion; depletion; ego depletion theory; social information processing theory, TD194-195, COWORKERS, Renewable energy sources, INGRATIATION, Business and Economics, workplace exclusion, workplace deviance, GE1-350, depletion, Environmental effects of industries and plants, ego depletion theory, EGO DEPLETION, PERFORMANCE, SELF-CONTROL, INFLUENCE TACTICS, Environmental sciences, MODERATOR, REJECTION, BEHAVIOR
impression management, social information processing theory, Social Sciences, TJ807-830, OSTRACISM, impression management; workplace deviance; workplace exclusion; depletion; ego depletion theory; social information processing theory, TD194-195, COWORKERS, Renewable energy sources, INGRATIATION, Business and Economics, workplace exclusion, workplace deviance, GE1-350, depletion, Environmental effects of industries and plants, ego depletion theory, EGO DEPLETION, PERFORMANCE, SELF-CONTROL, INFLUENCE TACTICS, Environmental sciences, MODERATOR, REJECTION, BEHAVIOR
citations This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).5 popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.Top 10% influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).Average impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.Top 10%
