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Sustainable Digital Marketing: Factors of Adoption of M-Technologies by Older Adults in the Chinese Market

doi: 10.3390/su15031972
A rapidly graying population has coincided with the widespread use of information technology (IT) since the turn of the 20th century. As the elderly are less familiar with IT, paying attention to the acceptance of the rapidly evolving digital marketing ecosystem is essential. Engagement with consumers and M-technologies is one of the most significant aspects of the digital marketing environment. The technology acceptance model (TAM) and the theory of planned behavior (TPB) were used to develop the theoretical framework of this study. Using technological anxiety as a moderating variable, we tested the theoretical model linking perceived value, subjective norm, effort expectancy, performance expectancy, and self-efficacy to measure older adults’ attitudes and intentions toward M-technology. Sample sizes of 251 respondents were selected with 95% confidence. To analyze the relationships between the variables proposed, structural equation modeling (SEM) was implemented. The results revealed that perceived value positively affects performance expectancy, effort expectancy, self-efficacy, subjective norm, attitude, and intention to adopt M-technology. Furthermore, technology anxiety moderated the effect of intention toward M-technology. The results explain that technology anxiety dampens the positive impact of the attitude of older adults on their intention to adopt M-technology. Managers must address this issue while developing marketing strategies for elderly consumers.
- Sukkur IBA University Pakistan
- Ningxia University China (People's Republic of)
- Sukkur IBA University Pakistan
- Peter the Great St. Petersburg Polytechnic University Russian Federation
- Panzhihua University China (People's Republic of)
performance expectancy, Environmental effects of industries and plants, older Chinese adults, TJ807-830, M-technology, TD194-195, Renewable energy sources, Environmental sciences, intention, effort expectancy, GE1-350, perceived value
performance expectancy, Environmental effects of industries and plants, older Chinese adults, TJ807-830, M-technology, TD194-195, Renewable energy sources, Environmental sciences, intention, effort expectancy, GE1-350, perceived value
citations This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).20 popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.Top 10% influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).Average impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.Top 10%
