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Conference object . 2014

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Tackling the “unknown sustainability” with service design methods : two case studies

descriptionPublicationkeyboard_double_arrow_right Conference object 01 Jan 2014 Sweden English Publisher:KTH, Medieteknik och interaktionsdesign, MIDFunded by:EC | CIVIS

Authors: Hasselqvist, Hanna; Bogdan, Cristian; Jeon, Ahrum; Kankainen, Anu;

Tackling the “unknown sustainability” with service design methods : two case studies

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Abstract

In this paper we will present two explorative service design cases focusing on sustainable services in smart cities. After an introduction to our thematic area we will describe the two cases and the service design methods used. In the conclusion we will discuss the lessons learned from applying service design tools in collaboration with citizens and other stakeholders. QC 20150420

Country

Sweden

Related Organizations

Royal Institute of Technology
Sweden

Keywords

design methods, service design, Human Computer Interaction, sustainability, Människa-datorinteraktion (interaktionsdesign)

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	influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).	Average
	impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.	Average