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Business Strategy and the Environment
Article . 2022 . Peer-reviewed
License: CC BY NC ND
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Article . 2023
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Retail or consumer responsibility?—Reflections on food waste and food prices among deal‐prone consumers and market actors

Authors: Jessica Aschemann‐Witzel; Louise Randers; Susanne Pedersen;

Retail or consumer responsibility?—Reflections on food waste and food prices among deal‐prone consumers and market actors

Abstract

AbstractSupermarkets have been criticized by nongovernmental organizations (NGOs) for pricing tactics that trigger overpurchase, which may subsequently lead to food waste. Some retailers have responded by abolishing price promotions. However, is it the macro‐level of the market structure, or the micro‐level of the consumer, that is to blame for food waste? With an outset in consumer responsibilization theory and through 24 in‐depth qualitative interviews, we explore how consumers and institutional actors perceive the responsibility for food waste in the interface between retailers and consumers, and how this perception has evolved. We identify two responsibility narratives—one that portrays the consumer as a self‐governed actor and the other as interdependent on the institutionally shaped context. We uniquely show that over time, a process of hybrid responsibility expansion has led to an extension of the consumer's responsibility into the retailer's domain of action, and vice versa. Findings highlight that responsibilization is not either on the consumers or retailers' side and can expand for both. This provides a nuance and a new contribution to the theory. For businesses, our results imply that abolishing price promotions does not align with consumer's ascription of responsibility. In turn, actions that involve collaborations of actors, including consumers, speak much more to the perception of responsibility expansion.

Country
Denmark
Related Organizations
Keywords

stakeholder engagement, consumer behaviour, sustainability, food waste, marketing, qualitative

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    Top 10%
    influence
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    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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citations
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
20
Top 10%
Average
Top 10%
Green
hybrid