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https://doi.org/10.1007/978-3-...
Part of book or chapter of book . 2025 . Peer-reviewed
License: Springer Nature TDM
Data sources: Crossref
https://dx.doi.org/10.5445/ir/...
Conference object . 2023
Data sources: Datacite
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Digital Service Innovation for Sustainable Development: A Systematic Literature Review

Authors: Heinz, Daniel; Hu, Mingli; Benz, Carina; Satzger, Gerhard;

Digital Service Innovation for Sustainable Development: A Systematic Literature Review

Abstract

Creating and delivering products and services that promote sustainability is increasingly important in today’s economy. Novel services based on digital technologies and infrastructure can significantly contribute to sustainable development, as demonstrated by digitally enabled car-sharing services where increased asset utilization reduces production-related greenhouse gas emissions. However, there is still limited knowledge on how digital service innovation can purposefully be applied to promote sustainability. To address this gap, we conduct a systematic literature review and perform a qualitative inductive analysis of 50 articles on the impact of digital service innovation on social, environmental, and economic sustainability. We provide a comprehensive overview of real-world applications and identify five underlying mechanisms through which innovation with digital services can drive sustainable development. In doing so, we aim to pave the way to purposefully conceive, design, and implement digital services for sustainability.

Country
Germany
Related Organizations
Keywords

info:eu-repo/classification/ddc/330, sustainable development, 330, Sustainability, ddc:330, Economics, systematic literature review, digital service innovation, information systems

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    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
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    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    impulse
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citations
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green