The objective of this research is to identify and rank the solutions to mitigate the sustainable remanufacturing supply chain (RSC) risks effectively. Risks and the solutions are identified based on a literature survey and discussion with the expert’s panel. A hybrid multi-criteria decision making (MCDM) framework using fuzzy step-wise weight assessment ratio analysis (SWARA) and fuzzy complex proportional assessment of alternatives (COPRAS) is applied to analyse the risks and the solutions. Fuzzy SWARA is used to obtain relative weights of each risk and fuzzy COPRAS is used to rank and select the most efficient solution to manage the risks. The proposed framework was numerically applied to a case organisation involved in manufacturing/remanufacturing activities. The results indicate that initiatives from the management and modification in organisation goals is the top-ranked solution that would mitigate the majority of risks. Government, manufacturer and distributor collaboration to develop action plans and setting up international standards are also prominent solutions to overcome the risks. Further, this research performs a sensitivity analysis to check the robustness of the proposed fuzzy SWARA-fuzzy COPRAS framework. The findings and implications of this research will help the practitioners and researchers for decision-making in RSC.