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Mobile Phone Buying Decisions among Young Adults: An Empirical Study of Influencing Factors

doi: 10.3390/su131910705
Owing to the novelty and dynamism of mobile phone shopping behavior of adults within the context of contemporary social, technological, and market norms necessitated the need to study this phenomenon frequently. In the same league, there is a pressing need to empirically examine the mobile shopping behavior of young adults in Pakistan. This paper examines the factors influencing mobile phone shopping behavior within the context of young adults in Pakistan. First, a questionnaire-based survey consisting of a five-point Likert scale was conducted. A total of 416 respondents provided their complete responses. Then, we employed the structural equation modeling (SEM) model using AMOS 24 to empirically test the hypothesized model. The empirical results revealed that price and attractiveness positively influence mobile phone buying behavior among young adults in Pakistan. On the other hand, Service Encounter, Convenience, Avoidance of Core Service Failure, and Response have negative but statistically insignificant influences on mobile phone buying behavior in Pakistan. This finding revealed that the mobile shopping behavior of young Pakistani adults is predominantly influenced by the price of mobile phones and their attractiveness. Therefore, it is highly recommended that companies need to offer affordable mobile phone prices. Additionally, the attractiveness of the mobile phone needs to be maintained at competitive prices.
- Chang'an University China (People's Republic of)
- University of Business and Technology Saudi Arabia
- Chang'an University China (People's Republic of)
- Chaitanya Bharathi Institute of Technology India
- School of Economics and Management Tsinghua University China (People's Republic of)
Environmental effects of industries and plants, shopping behaviors, attractiveness, TJ807-830, TD194-195, price, Renewable energy sources, Environmental sciences, service encounter, GE1-350, convenience
Environmental effects of industries and plants, shopping behaviors, attractiveness, TJ807-830, TD194-195, price, Renewable energy sources, Environmental sciences, service encounter, GE1-350, convenience
citations This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).9 popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.Top 10% influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).Average impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.Top 10%
