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Towards Innovation Performance of the Hospitality and Tourism Industry: Interplay among Business Ethics Diffusion, Service Innovation, and Knowledge-Sharing

descriptionPublicationkeyboard_double_arrow_right Article , Other literature type 03 Jan 2023Publisher:MDPI AGJournal:Sustainability, volume 15, page 886 (eissn: 2071-1050,

Authors: Hongzhou Yuan; Ming Su; Justyna Zywiolek; Joanna Rosak-Szyrocka; Asad Javed; Zahid Yousaf;

doi: 10.3390/su15010886

Towards Innovation Performance of the Hospitality and Tourism Industry: Interplay among Business Ethics Diffusion, Service Innovation, and Knowledge-Sharing

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Abstract

This paper examines the direct relationship between business ethics diffusion and innovation performance. This study also investigates the mediating role of service innovation and the moderating role of knowledge-sharing between business ethics diffusion and innovation performance. This is quantitative research, and cross-sectional data were collected from hotels and tourism firms through adapted scales. The results show that business ethics diffusion and innovation performance are directly linked. Service innovation acts as a mediator between business ethics diffusion and innovation performance. Findings also demonstrate that knowledge-sharing moderates significantly between business ethics diffusion and innovation performance. Service innovation performs a crucial role in enhancing the innovation abilities of the hospitality and tourism industry. The current study shows that knowledge-sharing enhances the effects of business ethics diffusion on innovation performance. The theoretical model enlightens the critical role of business ethics diffusion in promoting a high level of service innovation among individuals to boost innovation performance for the hospitality and tourism industry.

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Guangzhou College of Commerce
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Keywords

Environmental effects of industries and plants, TJ807-830, innovation performance, TD194-195, business ethics diffusion; innovation performance; service innovation; knowledge-sharing; hospitality and tourism industry, service innovation, hospitality and tourism industry, Renewable energy sources, Environmental sciences, business ethics diffusion, knowledge-sharing, GE1-350

Impact byBIP!

	citations This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).	10
	popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.	Top 10%
	influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).	Average
	impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.	Top 10%